Responsible gambling

We understand that responsible gaming is essential to ensure you have an enjoyable experience while playing with us. We want to provide a safe environment for all our players, so please take some time to familiarize yourself with the tools and resources available on this page.

Setting Deposit Limits

You can set deposit limits on your account through our Responsible Gaming section. This will help you control how much money you spend while playing with us. You can also change or delete these limits at any time, but please be aware that we reserve the right to impose internal house limits.

Cooling-Off Periods and Self-Exclusion

We offer cooling-off periods and self-exclusion options for players who feel they need a break from gaming or have concerns about their behavior. This can help you take control of your gaming habits and avoid any negative consequences.

• Cooling-off periods: We offer temporary cooling-off periods that allow you to take a break from gaming for a specified amount of time.
• Self-exclusion: If you feel you need more extensive support or want to block access to your account, we can assist with self-exclusion. Please note that this is a permanent measure and will prevent you from accessing our platform.

Responsible Gaming Tools

We provide various tools to help you manage your gaming experience:

• Deposit Limit: Set daily, weekly, or monthly limits on how much you can deposit.
• Wagering Limit: Set limits on your wagers per spin or round.
• Session Time Limits: Define time limits for each gaming session.

Identifying Problem Gaming

If you're concerned about your gaming habits or experience any of the following signs, please reach out to us:

• Spending more money than you can afford
• Feeling anxious or stressed while playing
• Neglecting responsibilities due to gaming

Support Resources

We're committed to providing a safe and supportive environment for all our players. If you need assistance with responsible gaming tools or have concerns about your behavior, please don't hesitate to contact us through our:

• Live Chat Support: Available 24/7
• Email Support: Responses within 24 hours

External Resources

For additional guidance and support, we recommend visiting the following external resources:

• Australian Institute of Family Studies (AIFS)
• Gambling Help (Gambling Helpline)

We're here to help you enjoy your gaming experience while maintaining a healthy relationship with our platform. If you have any questions or concerns, please don't hesitate to reach out.